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Annual service

We take care of the equipment!
Company "Medigran" provides professional warranty and after-sales service.

Our service center employs certified service engineers with extensive manufacturing experience.

We provide warranty coverage for various types of equipment for up to 5 years as well as a post-warranty service program including several levels of service support.

Depending on your wishes, after the warranty period users of our equipment can choose one of the following service packages:

Basic

Package Duration

12 months

Number of trips

Up to 2 trips per unit of equipment.

Compulsory Preventive
Review - Once a Year

Response Rate

within 5 business days

-

Advisory Support

priority in remote counseling mode

standart

Package Duration

12 months

Number of trips

Up to 2 trips per unit of equipment.

Compulsory Preventive
Review - Once a Year

+1 additional equipment training

Response Rate

within 5 business days

Replacing the unit for repair time

if the repair period is more than 15 working days

Advisory Support

priority in remote counseling mode

premium

Package Duration

12 months

Number of trips

Unlimited trips

Response Rate

within 3 business days

Replacing the unit for repair time

unable to resolve site malfunction

Advisory Support

On-site / Remote Optional Advice

* It is important to note that engineer entry is possible provided the application is completed.

By selecting your after-sales service package, we guarantee you:

Reliable support

Quality Service

Delivery of spare parts from the manufacturer

Update your interface in a timely manner

Uninterrupted operation of the equipment