03035, Kyiv,
st. Lev Tolstoy, 63
Our service center employs certified service engineers with extensive manufacturing experience.
We provide warranty coverage for various types of equipment for up to 5 years as well as a post-warranty service program including several levels of service support.
Depending on your wishes, after the warranty period users of our equipment can choose one of the following service packages:
Package Duration
12 months
Number of trips
Up to 2 trips per unit of equipment.
Compulsory Preventive
Review - Once a Year
Response Rate
within 5 business days
Advisory Support
priority in remote counseling mode
Package Duration
12 months
Number of trips
Up to 2 trips per unit of equipment.
Compulsory Preventive
Review - Once a Year
+1 additional equipment training
Response Rate
within 5 business days
Replacing the unit for repair time
if the repair period is more than 15 working days
Advisory Support
priority in remote counseling mode
Package Duration
12 months
Number of trips
Unlimited trips
Response Rate
within 3 business days
Replacing the unit for repair time
unable to resolve site malfunction
Advisory Support
On-site / Remote Optional Advice
* It is important to note that the departure of the engineer is possible subject to the completion of the application.
By selecting your after-sales service package, we guarantee you:
Reliable support
Quality Service
Delivery of spare parts from the manufacturer
Update your interface in a timely manner
Uninterrupted operation of the equipment
All fields are required