Guarantee rules
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Guarantee rules

What do we mean by warranty?
Warranty period
Starts from the date of installation or after 3 months from the date of delivery of the goods.
Response time for the application
(engineer’s departure)
in Kiev up to 2 days, in Ukraine up to 5 days.
Full support of systems
throughout the warranty period.
What does the warranty not cover?
1
Broken seals of the manufacturer or seals of our company
2
Violation of the rules of operation and storage of designated equipment;
3
Connection to the equipment of any external or internal devices;
4
Installation of any software;
5
Mechanical damage of equipment;
6
Using non-standard supplies;
7
Using non-standard supplies;