Guarantee rules
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Guarantee rules

What do we mean by warranty?

Warranty period

Starts from the date of installation or after 3 months from the date of delivery of the goods.

Response time for the application

(engineer’s departure)

in Kiev up to 2 days, in Ukraine up to 5 days.

Full support of systems

throughout the warranty period.

What does the warranty not cover?
  • Broken seals of the manufacturer or seals of our company 1
  • Violation of the rules of operation and storage of designated equipment; 2
  • Connection to the equipment of any external or internal devices; 3
  • Installation of any software; 4
  • Mechanical damage of equipment; 5
  • Using non-standard supplies; 6
  • Connecting the machine to an unstable power supply. 7